We want to make your shopping experience smooth and enjoyable! Please take a moment to read our simple policies regarding orders, payments, shipping, and returns.
Ordering & Payment
You can place your order through our website or social media. To confirm your order, full payment is required. We accept payments via ayatthefzyy@instapay or Vodafone cash 01014850433 methods].
Shipping & Delivery
Once we receive your payment, we will start processing your order within 3:10 business days. Delivery times depend on your location and the shipping service. Please note that any delays from the shipping company are beyond our control.
Returns & Exchanges
We want you to be happy with your purchase! If you need to return or exchange an item, you can do so within 14 days of receiving it. The item must be unused, in its original condition, and with all packaging intact. Unfortunately, custom-made items cannot be returned. The customer is responsible for return shipping fees.
Sizes & Custom Orders
Please check our size guide before ordering. If you’re ordering a custom Apaya, make sure to provide accurate measurements.
Defective or Order Cancellations
You can try the item while the delivery agent waits. The maximum waiting time is 10 minutes.
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